Saturday, April 11, 2009

Chili's

Her perspective: D

Our visit was a couple of weeks ago, but we were so upset with this experience, that we needed some time to cool off before we wrote this review so we could maintain our objectivity.


We seated ourselves in the bar area at one of the tall tables. Our server came over quickly and asked if we wanted a drink for Happy Hour. We love the Presidente margaritas, so we ordered two of those. She tried to convince us to order a Happy Hour drink, but that's not what we wanted. She brought them over and we ordered an appetizer of Southwest Eggrolls with chipotle ranch instead of the avocado ranch. She informed us that they don't carry that anymore, but they have an ancho chili ranch. So, we decided to try that. It was actually pretty good.


When our server came to take our order, I ordered the fajitas with both chicken and beef. She asked me if I wanted it for 2 people or 1 person, and I said 1 as it was just for me. She then turned around and left to put in the order without seeing if William was going to share the fajitas with me. He had wanted to order his own entree, but she just assumed that we were going to share the fajitas for one. We were able to catch her before she put the order in, so William was able to order his entree, which was a steak.

While we were waiting for our food, we had to flag down the bartender to get another round of drinks. Once we got our food, she never checked back on us. If she had, she would have known that William's steak was quite undercooked. My fajitas were as I had expected.

We tried to tip the bartender separately for taking care of our drinks, and he wouldn't accept the money.

This is the most disappointing visit we have had to Chili's to date.

1 comment:

William said...

I wouldn't say disappointed, I'm more of the mind that we won't be back to this location. we've consistently had problems with food and/or service here, so why would we bother returning after this?